Snow Property Services is totally inept at standard simple accounting practices

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  • Tom@CarterRanchHomeowners.com
    Administrator
    • Apr 2016
    • 103

    #1

    Snow Property Services is totally inept at standard simple accounting practices

    I recently brought to the attention of Dustin Snow (Owner of Snow Property Services) the dysfunctional accounting practices and how they lead to charging residents for late and missing dues when they are always on time. When I brought this to his attention, he threatened me with legal action if I persisted in promulgating these facts. Well, he can stick his lawyer up his ass. Last time he took me to court it cost the Carter Ranch HOA $30,000. What a shame his ineptitude was paid for by us residents of the Carter Ranch subdivision. In any case, I am attaching samples of these inept accounting practices. To be clear, there are two possible reasons for these practices. First, he is totally inept at his job. Second, he does this on purpose.

    Many years ago when Snow Property Services took over running the Carter Ranch HOA, they held their first open meeting. Unlike the first 10 years of meetings where everybody was friendly and we all got along, Snow opted to have TWO LAWYERS and a BODYGUARD in attendance. A sure sign they were afraid of the homeowners and wanted to keep us in our place, so to speak. In that meeting, after hard discussions by the homeowners, Snow Property Services agreed to make the late fee for late payment of dues $5. If you look at the first two examples attached, they even state that the late fee is $5. Then, right under that, there is a line item for late fee. On one example it is listed as $35 and on the other it is listed as $45. What do you think? Ineptitude or on purpose?

    The next three examples show month to month statements. Now normal accounting, like your telephone bill or water bill or electric bill, shows an opening balance, payments made, new balance, new bill for coming month and a new balance. The next month would show the new opening balance (same as prior closing balance), payments made, new balance, new bill for coming month and closing balance. And on and on, What is important here is that the opening balance and the previous closing balance should be the same and all payments made should be listed and dated so the customer would know if their payments were on time or late or missing. The three samples are November, December and January. Three sequential months. If you look at closing balances and opening balances, they have no relation whatsoever. If you look for payments, they are not there either. What does that lead to? Late payment fees on a regular basis and you have no record of payment date to dispute it.

    Well, I hope Dusty Snow finds his balls and his lawyer and takes me to court. This time the $30,000 will be his dime, not the HOA as the HOA has nothing to do with accounting of its financials. I find it interesting too that Dusty uses a Las Vegas Bank for all of the HOA transactions. I am not making any accusations (I will simply let you cogitate on that for awhile and draw your own conclusions) of purposeful wrongdoings, I think it is more likely ignorance and ineptitude.

    I almost forgot, Thank you Dusty for confirming in your letter that your accounting is all screwed up.
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  • Tom@CarterRanchHomeowners.com
    Administrator
    • Apr 2016
    • 103

    #2
    BTW, what this leads to is late fees, missing dues payment charges of interest and penalties and fines. Even though you pay your dues on time every time and don't even come close to being late. As the statements don't show your payments, it is easy for them to declare them to be late as there is no date of the posting of your payment. Therefore, they can simply make up a date that shows you as late and charge whatever they want. As you can see in the last two examples, they even state that the late fee is $5 then they do a compilation and show that the "Late Fee is $45" on one and $35 on the other and add interest and penalties. I have other examples of different values. Pure chicanery. Kind of makes one ponder where the extra money goes. I am sure it goes to the HOA coffers, wink wink. Only a full (REAL) audit will tell for sure. I am certain Snow is as honest and clean as fresh driven snow but only a REAL AUDIT will tell for sure if all of this is on purpose or strictly, as stated above, pure ineptitude.

    The attachments show the checks sent with dates sent, date processed by Snow and date processed by our bank. As you can see, not one check is missing or late. It is simply a matter of their incompetent accounting practices that get the late payment issues with Snow. Why Carter Ranch HOA keeps them is beyond me. Note that the last entry has the total back to $0. I did not pay any of the false and illegitimate late fees or other penalties or interest. They simply came to their senses and concluded that we were correct and never owed the illegitimate late fees. With that in mind and them finally seeing the error of their ways, the very next month had a $5 late fee. LOL You just can't fix stupid. Dusty Snow just can't add 2+2 and come with 4 for an answer. He belongs in Congress.

    Think of the other places where this same sloppy accounting could cause issues. It is my understanding that not only do they do the accounting, but they also collect ALL OF THE PAYMENTS, WRITE ALL OF THE CHECKS (including the checks to themselves) and SIGN ALL OF THE CHECKS (including the checks to themselves). I believe there is no HOA oversight.

    Comment

    • Tom@CarterRanchHomeowners.com
      Administrator
      • Apr 2016
      • 103

      #3
      My replies to the idiot in charge. Snow Property Services 08-03-22.pdf

      Comment

      • Tom@CarterRanchHomeowners.com
        Administrator
        • Apr 2016
        • 103

        #4
        Follow up Reply Snow Property Services Reminder 08-11-22.pdf

        Comment

        • Tom@CarterRanchHomeowners.com
          Administrator
          • Apr 2016
          • 103

          #5
          Second Follow up. Snow Property Services Reminder 2 08-19-22.pdf
          Attached Files

          Comment

          • Tom@CarterRanchHomeowners.com
            Administrator
            • Apr 2016
            • 103

            #6
            Dusty Snow (owner of Snow Property) Just can't seem to get any facts correct. Here is his response to my letter of 08-11-22. Note that he says he starts the 30 delay to send me to "legal" on 8-22-22 as that is the day he claims the letter was sent. However, the letter says they will turn me over to legal "30 days after the date of this notice" (Notice dated 8-20-22). This may seem picky but I point this out aas they do the same with the accounting practices. They just seem to be sloppy on both processes. But "As a courtesy" (Out of the kindness of their benevolent hearts?) they will remove the late charge "this time". Keep in mind, what they are doing to my payments and the neighbor's payments, they are most likely doing to you. You are also most likely subject to these same accounting malpractices. That email makes on understand that even if you pay a week or more before the late date, they might not get around to posting for 10 days and that makes your payment LATE.

            Stay tuned. I can hardly wait to get before a judge and exxplain that they can't possibly know if we pay on time or not with this poor accounting history.
            Attached Files

            Comment

            • Tom@CarterRanchHomeowners.com
              Administrator
              • Apr 2016
              • 103

              #7
              Well, now it is time to post the exchange with Augustus Shaw 4th, Esquire, Attorney at Law.
              PDF 4 is the letter from Gus on 31 August 2022
              PDF 3 is my response 6 September 2022 to Shaw letter of 31 August 2022
              PDF 5 is Shaw response 9 September to my letter of 6 September
              PDF 2 is my response to Shaw letter of September 9
              Scan_0004.pdf
              Scan_0003.pdf
              Scan_0005.pdf
              Scan_0002.pdf

              Comment

              • Tom@CarterRanchHomeowners.com
                Administrator
                • Apr 2016
                • 103

                #8
                Well, the 5th of October has come and gone. Lawyer Gus of Shaw and Lines said that if I didn't pay up by the 5th, he would put a lien on my house and take me to court. I told him that if he thought Dusty Snow of Snow Property Services could add 2 + 2 and get 4 for an answer, then he should do just that. If he didn't think Snow was that smart, he should pass. I guess Gus and I both think Dusty is just not that smart. If any of you homeowners that have Snow for a property manager have issues with Dues, late and/or missing, and they threaten court, have your lawyer contact me and I will help any way I can.

                Comment

                • Tom@CarterRanchHomeowners.com
                  Administrator
                  • Apr 2016
                  • 103

                  #9
                  Well, I sent a follow up letter to Dusty Snow with copy to :

                  Gus Shaw (former?) attorney for Snow Property Services
                  Sue Bacon – President of Carter Ranch HOA
                  Steve Frank – Vice-President
                  Christy Jones – Secretary
                  Kayla Perez – Treasurer
                  Michael Thompson - Member

                  Their reply, crickets. Further proof that they all believe that Dusty Snow Property Services can't add 2+2 and get 4 for an answer.
                  Attached Files

                  Comment

                  • Tom@CarterRanchHomeowners.com
                    Administrator
                    • Apr 2016
                    • 103

                    #10
                    Update: Mary Chaira sent out a letter asking for candidates to run for the board. It was emphatic that to run for the board, you had to be in good standing (ie. no outstanding dues or late fees. I applied and my name is on the ballot. This means that Snow Property Services has confirmed that their accounting practices are no good and they agree that I have never missed a payment or been late. Thank you Mary Chaira for admitting that Mr Snow cannot add 2 + 2 and get 4 for an answer in writing.

                    Comment

                    • Tom@CarterRanchHomeowners.com
                      Administrator
                      • Apr 2016
                      • 103

                      #11
                      Snow property Services finally comes clean and admits that they were incompetent and I never owed any missing or late dues or any other fees.

                      Comment

                      • Tom@CarterRanchHomeowners.com
                        Administrator
                        • Apr 2016
                        • 103

                        #12
                        Well, this is the letter I sent to the Carter Ranch Legal staff. Mr Gus Shaw of Shaw and Lines with copy to Dusty Snow of Snow Property Services. They are absolutely the most incompetent property management service and lawyer I have ever seen. They threaten to put a lien on my house and take me to court. I tell them I would love to see it happen and they fold like a house of cards.
                        Attached Files

                        Comment

                        • Tom@CarterRanchHomeowners.com
                          Administrator
                          • Apr 2016
                          • 103

                          #13
                          Well, the idiot lawyer responded to the above letter with a load of BS. But I guess that is a lawyers job. Try to argue pure BS. In any case, three weeks ago I responded with the attached. the response "crickets". I know I am a better accountant that Dusty Snow of Snow Property Services and, for certaain, a better lawyer than Gus Shaw of Shaw and Lines and they both know it.

                          Sadly, Snow property Services and Shaw and Lines are making a bundle of money soaking the Carter Ranch HOA.
                          Attached Files

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